Laura went above and beyond to help me look into a new package! Highly recommend.
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Very pleasant and knowledgable. Answered all my questions.
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I contacted SECTV to question a bill. Laura, in the Billing Department, took the time to research my bill and was able to explain what the error was. She handled my call professionally and efficiently. Laura renders great customer service. All customer service representatives should follow Laura's example. Kudos to Laura!
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Very knowledgeable and courteous. Explained my issue and solution clearly.
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Jasmine was so polite, friendly & helpful! She helped me resolve the issue I was having with my Internet & left me with a smile on my face.
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Kyle Mak was very helpful and explained everything in a polite and professional manner.
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Marilyn was very informative, pleasant, and went above and beyond to get me the best possible pricing structure.
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It is not often you find someone willing to take the time to satisfy the need of the customer. Today I was assisted by Laura who surpassed all my expectations. She completely listened to my concerns and step by step gave me options. I made some changes with my cable service as she gave me tips to save money on my monthly bill. Each step of the way as I made my selections she gave me pros and cons with possible solutions if I was not happy with my choice. Never before have I dealt with a person that just could not help me enough…Laura surpassed all my expectations. It is worth a call to Laura for money saving guidance on your cable bill.
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It was a pleasure assisting you with your SECTV services and offer great pricing for your internet. I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled? Thank you.....and have a wonderful week! Marilyn
Thank you for your ongoing loyalty to SECTV. It was a pleasure assisting you with your sports subscription today and your printing needs in the recent past. I was wondering if you had a moment to complete a quick GOOGLE survey on how the calls were handled? Thank you.... and have a Wonderful week! Marilyn
It was a pleasure assisting you with the reset of your phone today. I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled? Thank you and have a Great day! Marilyn
It was a pleasure assisting you with your questions regarding internet connection with SECTV. I was wondering if you had a moment to complete a quick GOOGLE survey on how the calls and interaction were handled? Thank you....and have a Great day! Marilyn
It was a pleasure assisting you with your SECTV phone issues. I was wondering if you had moment to complete a quick GOOGLE review on how the call was handled? Thank you.... and have a Great weekend! Marilyn
It has been a pleasure assisting you with your new Eero system install with SECTV! I was wondering if you had a moment to complete a quick GOOGLE survey on how the calls were handled? Thank you and have a Wonderful day! Marilyn
Hi Nicole, It was a pleasure speaking to you today. Would you please take a quick survey to rate the customer service rep that helped you with your order; also can you please click on the google review and please give me a review. Thank you so much and have a great day. Marianne
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey on your experience today with Service Electric, we would greatly appreciate it. Thank you, and have a wonderful day!
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding reactivating your account. Thank you, and have a wonderful day!
It has been a pleasure assisting you with your new install with SECTV. I was wondering if you had a moment to complete a quick GOOGLE survey regarding how the calls were handled? Thank you ..... and have a Wonderful Day! Marilyn
Good afternoon, my name is Wendy and i am a csr at service electric in wilkes barre, i am sending you this email in request that you would kindly fill out a brief survey on your experience with your conversation on your phone call pertaining to your bill and services, I hope that i was able to answer your questions and was able to assist you and that you were satisfied , Thank you and have a good day .
